It wasn’t pretty. In fact, it was heartbreaking to witness.

A business owner, hard-working, honest, and doing their best to keep the lights on, was mis-sold an energy contract during the height of the 2022 crisis. A broker pressured them into a three-year agreement, during one of the most volatile periods for energy prices. The client didn’t fully understand what they were signing. The sales call was pushy, fast, and heavy-handed (even one of the resolution team members later admitted this) and a “yes” on the call was all it took!

And yet, he was stuck. Unlike domestic energy contracts, you can’t just break a commercial agreement. The business was left shouldering inflated rates, unable to escape, and understandably disillusioned with the whole system.

So what happened?

Over the past two years, I stayed in touch. I offered insight, reassurance, and practical advice where I could. I didn’t push. I simply kept showing up. And when the time finally came to renew their contracts, we had the conversation.

We reviewed the market carefully with my consultant at Full Power. The business made decisions with a clearer and more educated approach. We knew the savings would be big, but for me the peace of mind I could give this client was the biggest win for me.

Practically it looked like this!

✅ Gas savings: 72% ✅ Electricity savings: 52%

Despite fear still being a lingering force we sat down, face to face, and I explained how things would work going forward. How my team backs every client account with hands-on support. How if any billing issues or questions arise, we do the calling. Not them. We stay with you for the life of the contract, not just the sale. And we always secure the agreement with a docu-sign contract and not a YES on the phone!

✅ Peace of mind? Check. ✅ Lower bills? Check. ✅ A business that survived, despite the odds? Check.

This is why I do what I do.

I care deeply about helping people navigate the often messy, confusing world of commercial energy. I want businesses to know that there is a better way. A more honest, transparent, and supportive approach to brokering.

If you’ve been burned in the past, or if you’re not sure where to turn next, I’m here. And myself and the team at Full Power would be honoured to walk you through it.